The Strategy Secret of TOTAL Energies Tanzania And How You Can Do It.

TotalEnergies Marketing Tanzania Limited is the company with the second-largest market share among oil marketing companies in Tanzania. According to the Energy and Water Utilities Regulatory Authority (EWURA), TotalEnergies Marketing Tanzania Limited held a 12% market share in 2023.

Alright, so let’s break down the secret sauce behind TOTAL Energy’s strategy, especially in a market like Tanzania

Now, if we’re talking about strategy here, we’re not looking for some convoluted, textbook definition. Strategy, in essence, is your business’s well-kept secret—it’s that unique value you bring to the table that nobody else can replicate. It’s about understanding not just your market, but what your market genuinely wants and needs. So, when we’re talking Total Energy in Tanzania, we’re talking about a company that knows its playing field like the back of its hand and has shaped its strategy around some sharp insights.

Clarity: The Unique Value
Let’s break down what’s at the core of Total Energy’s game plan: accessibility and reliability. In a market that’s often riddled with inconsistency, Total Energy is able to offer customers a stable and dependable supply. This isn’t something that’s just nice to have; it’s what Tanzanians need. In many regions, fuel shortages can be a real headache, and that’s where Total Energy steps in, providing a service customers can rely on time and time again.

This isn’t just about fuel; it’s about trust. They’re building relationships with customers who know that when they pull into a Total Energy station, they’re going to get what they need. This is their unique selling point—the “secret” of their strategy.

Actionable: Translating Strategy into Action
But the strategy doesn’t just stop at providing a reliable supply. Actionable strategy means you’re setting the wheels in motion today, not tomorrow. Total Energy’s clever trick involves robust logistics and local alliances.

They have invested in infrastructure that can endure Tanzania’s unique challenges—from less-than-perfect roads to sprawling rural areas—and they’ve also nurtured partnerships with local businesses to keep the supply chain smooth and uninterrupted. These actions translate strategy into tangible results—fuelling business growth and customer satisfaction.

Relevance: Fulfilling Customer Wants and Needs
Are they relevant to what the customers want? You bet. The Tanzanian market wants transparency, reliability, and a human touch. Total Energy goes above and beyond by integrating digital solutions to offer more than just fuel. Whether it’s through mobile payments or loyalty programs that reward consistent customers, they’re ensuring that they stay top-of-mind for their users by addressing the wants and needs of modern Tanzanian consumers.

Lasting Competitive Advantage.
Moreover, Total Energy’s strategy isn’t just about winning today; it’s about securing a competitive advantage for the future. By weaving itself into the fabric of the community—not just as a faceless entity selling petrol, but as a partner in growth—they ensure long-term loyalty and position themselves as the go-to choice in an ever-evolving market.

In essence, Total Energy’s strategy is all about knowing their turf inside out—not from sitting behind a desk, but by being out there, on the ground, living and breathing the market. They’re not just offering petrol; they’re delivering peace of mind, reliability, and trust. And that, my friends, is what sets them apart and keeps their customers coming back for more. That’s strategy, stripped of all the jargon and distilled into something you can run with.

Hussein Boffu runs a consultancy helping entrepreneurs achieve their goals through business planning and consultancy support. Would you like to reach out to him? Contact him via email at hussein.boffu@tanzaniapetroleum.com or by calling, texting, or WhatsApp at +255(0)655376543.